Privacy Policy

Effective Date: December 11, 2024

This Privacy Policy describes how Pakhbalo.com (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you use our website (the “Service”) and purchase our products.

Information We Collect

We collect several different types of information to fulfill your orders, personalize your experience, and improve our Service. Here’s what we collect:

• Personal Information: When you create an account, place an order, or subscribe to our newsletter, you may provide us with certain personally identifiable information (“Personal Information”). This may include:

  • Name
  • Email address
  • Billing address
  • Shipping address
  • Phone number (optional)
  • Payment information (collected securely by our payment processor)

• Usage Data: We may also collect information about how you access and use the Service (“Usage Data”). This Usage Data may include:   

   
  • IP address
  • Browser type
  • Operating system
  • Referral URLs
  • Pages viewed
  • Search terms
  • Time spent on the site
  • Products viewed and purchased

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service, remember your preferences, and personalize your experience.

• Cookies: These are small data files stored on your device. We use various cookies, including:

  • Session Cookies: Temporary cookies used to remember your activity during your visit and expire when you close your browser.
  • Preference Cookies: Remember your preferences like language or region settings.
  • Security Cookies: Enhance the security of the Service.

• You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.   

   

   

Use of Your Information

We use the information we collect for various purposes, including:

• Process your orders and fulfill your requests
• Manage your account and provide customer service
• Send you marketing and promotional communications (with your consent)
• personalize your experience on our Service
• Analyze trends and improve our Service
• Detect and prevent fraud and other illegal activities

Sharing Your Information

We may share your information with third-party vendors and service providers who assist us in operating the Service and fulfilling your orders. These vendors are obligated to use your information only for the specific services they provide and are prohibited from using it for their own marketing purposes.   

We may also disclose your information if we believe it’s necessary to:

• Comply with a law, regulation, or legal process
• Protect the rights or safety of you or others
• Prevent fraud or other illegal activities
• Investigate potential violations of our Terms of Service

Data Retention

We will retain your Personal Information for as long as your account is active or as needed to fulfill the purposes outlined in this Privacy Policy. We will also retain and use Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen security, improve functionality, or we are legally obligated to retain it for longer.   

Your Rights

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. You can request to:

• Access your personal information we hold about you
• Rectify any inaccurate personal information
• Request deletion of your personal information
• Object to processing of your personal information
• Request to restrict the processing of your personal information   
   
• Request to receive a copy of your personal information in a structured, machine-readable format   
   

You can exercise these rights by contacting us using the contact information below.   

Security

The security of your information is important to us. We use commercially reasonable measures to protect your Personal Information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.   

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under 13, we will take steps to remove that information from our servers.   

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.   

Contact Us

If you have any questions ¹ about this Privacy Policy, please contact us by email at sales@pakhbalo.com or by mail at: